Privacy Policy | AIME Institute of Language and Technology

AIME Institute ("we," "our," or "us") is committed to protecting the privacy of our students, website visitors, and users. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, WhatsApp number when you fill out enquiry forms or register for courses.
• Course Preferences: Language/course selections, batch preferences, and learning goals.
• Usage Data: Pages visited, time spent on pages, referral sources (collected via Google Analytics).
• Device Information: Browser type, IP address, operating system for site optimization.

2. How We Use Your Information

• To respond to your enquiries and provide course information
• To process course enrollments and manage your student account
• To send batch updates, schedule changes, and important notifications
• To improve our website, services, and user experience
• To analyze website traffic through Google Analytics (anonymized)
• To comply with legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data only with:

• Our team members who need it to serve you (counselors, trainers)
• Service providers (email delivery, analytics) under strict data processing agreements
• Legal authorities when required by law

4. Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects anonymized data including pages visited, session duration, and traffic sources. We do not send personally identifiable information (names, emails, phone numbers) to Google Analytics.

You can opt out of analytics tracking via our cookie consent banner or by using browser extensions like Google Analytics Opt-out.

5. Cookies

Our website uses cookies for:

• Essential cookies: Required for website functionality (session management)
• Analytics cookies: Google Analytics (only with your consent)
• Preference cookies: Remembering your consent choices

You can manage cookie preferences through our consent banner or your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes encrypted connections (HTTPS), secure servers, and access controls.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined above, or as required by law. Enquiry form data is retained for up to 12 months unless you request earlier deletion.

8. Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications
• Object to data processing for certain purposes

9. Children's Privacy

Our Kids Zone programs collect information from parents/guardians only. We do not knowingly collect personal data directly from children under 13 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

AIME Institute
Third Floor, Kalyani Tower, Kaloor, Ernakulam, Kerala 682017
📞 +91 8714 070 500
📧 mail@aimeinstitute.in

Explore AIME Institute

Learn more about our language courses and programs in Ernakulam, Kerala:

• German Language Course — A1 to C2, Goethe-Zertifikat & Ausbildung preparation
• French Language Course — DELF, TEF & TCF for Canada immigration
• Spanish Language Course — DELE & SIELE preparation
• IELTS Coaching in Kochi — Band 7+ target training
• All Courses · About Us · Contact